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Spacio Vivo Terms of Use

 

1. Acceptance of Terms

By accessing and using the website www.spaciovivo.co, hereinafter the "Website," and the services offered by Spacio Vivo, hereinafter the "Services," you, hereinafter the "User," agree to be legally bound by these Terms of Use, hereinafter the "Terms." If you do not agree to these Terms, do not access or use the Website or the Services.

 

2. Description of Services

Spacio Vivo offers spa services that include, but are not limited to, massages, facials, body treatments, relaxation plans, and body contouring programs, hereinafter the "Services." The availability of the Services is subject to change without prior notice.

3. Use of the Website

User Conduct: The User agrees to use the Website responsibly and legally, respecting the rights of third parties and applicable laws. The following are prohibited:

 

Using the Website for illegal or unauthorized purposes.

Interfering with the operation of the Website or the Services.

Attempting to access restricted areas of the Website.

Posting or transmitting content that is offensive, defamatory, obscene, or that violates intellectual property rights.

 

User Information: The User agrees to provide accurate and up-to-date information when registering on the Website or using the Services.

 

Third-Party Links: The Website may contain links to third-party websites. Spacio Vivo is not responsible for the content or privacy practices of such websites.

4. Reservations and Cancellations

Reservations: Service reservations are subject to availability. Spacio Vivo reserves the right to cancel or modify a reservation in the event of force majeure.

Cancellations: Cancellation policies vary by Service. Users should consult the specific cancellation policies at the time of booking. Cancellations made after the established deadline may be subject to fees.

No-shows: In the event of a no-show for a reserved appointment, a no-show fee may be applied according to the established policy.

 

5. Payments and Prices

Prices: Service prices are indicated on the Website and are subject to change without prior notice.

Payment Methods: Spacio Vivo accepts the payment methods indicated on the Website.

Taxes: The indicated prices do not include taxes, which will be added at the time of payment in accordance with applicable law.

Refunds: Refunds will be issued according to Spacio Vivo's refund policy.

 

6. Gift Cards

Use: Spacio Vivo gift cards are redeemable for Services offered on the Website or at the physical spa.

Validity: Gift cards have an expiration date indicated on the card.

Non-Refundable: Gift cards are non-refundable and non-exchangeable for cash.

 

7. Intellectual Property

Copyright: The content of the Website (text, images, logos, etc.) is protected by copyright and is the property of Spacio Vivo or its licensors. Reproduction, distribution, modification, or any other unauthorized use of the content is prohibited without Spacio Vivo's prior written consent.

Trademarks: Spacio Vivo's trademarks are protected by law. The use of trademarks without Spacio Vivo's prior written consent is prohibited.

8. Limitation of Liability

Exclusion of Warranties: Spacio Vivo does not guarantee that the Website or Services will be error-free or uninterrupted. Users use the Website and Services at their own risk.

Limitation of Damages: In no event shall Spacio Vivo be liable for direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Website or Services.

 

9. Medical Disclaimer

Spacio Vivo offers spa services for relaxation and wellness purposes. The Services are not a substitute for professional medical care. Users are responsible for informing Spacio Vivo of any pre-existing medical conditions prior to receiving services. Spacio Vivo is not liable for any damage or injury resulting from failure to inform users about pre-existing medical conditions.

 

10. Privacy

Use of the Website and Services is subject to Spacio Vivo's Privacy Policy, which is available at www.spaciovivo.co.

 

11. Modifications to the Terms

Spacio Vivo reserves the right to modify these Terms at any time. Modifications will become effective upon posting on the Website. Your continued use of the Website and Services after the posting of modifications constitutes acceptance of the new Terms.

 

12. Applicable Law and Jurisdiction

These Terms are governed by and construed in accordance with Colombian law. Any dispute arising in connection with these Terms will be resolved by the competent courts of Bogotá.

 

13. Contact

If you have any questions about these Terms, you can contact us at tuspaciovivo@gmail.com.

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